As our community continues to work together to limit the spread of the COVID-19 virus, we’d like to take a moment to provide you with an update on the precautions our hospital is taking to ensure the safety of our patients, clients and employees.
Appointments
We will now be allowing one client per appointment into the exam rooms with their pets. This is only for appointments; all medication or supply pick up will continue with curbside only. While in the office clients will be required to wear a mask during the entirety of the appointment. Clients will be walked in and taken to the exam room where they will remain until payment is processed then walked out after their appointment is finished. These measures are in place to continue providing veterinarian care for your pets while keeping our staff and clients safe and happy.
All in office items that need to be picked up such as medication, preventative, prescription pet food or other supplies will continue to be curbside only. Please continue to call the office and we will be happy to fill your needed items and bring them to you in your vehicle.
Hospital Cleaning Protocol & Staff Illness
Our hospital continues to observe the CDC’s recommendations on disease prevention, handwashing and cleaning protocols, as well as guidance on managing staff members who are displaying flu-like symptoms and/or have tested positive for COVID-19.
Clients Affected by COVID-19
If you or a member of your household have tested positive for COVID-19, are displaying flu-like symptoms and/or have travelled to a high-risk area within the past 14 days, we ask that you please contact us as soon as possible to reschedule your appointment and discuss your pet’s treatment options. Additionally, if your pet is in need of a prescription medication or food refill, please contact us to discuss our current pick-up protocol.
COVID-19 Risks for Pets
According to the AVMA, CDC and WHO, there is no current evidence to suggest that pets can become sick from the COVID-19 virus or be a source of infection to humans or other animals. Research is continually underway and we encourage clients to continue to monitor the situation via the AVMA (www.avma.org) or CDC (www.cdc.gov) websites.
Thank you for your patience and understanding during this unprecedented time.